Service Desk

As IT has become an integral part of business, the concept of a help desk became limiting. Today, in order to maximize the value of IT and maximize the value of your business a more complete service desk is required. The service desk is the single point of contact for all users to access the service catalog and to ensure that whatever is needed restoration, procurement, change is accomplished quickly and effectively.

The LEX service desk module manages contacts, change requests/trouble tickets, as well as project management and workflow, and is built with the capacity, scalability, and flexibility to ensuring service to the business.